Case Study: CyberSecOp achieves 260% higher client retention with Apptega

CyberSecOp boosts client retention 260% with Apptega

CyberSecOp, a top global cybersecurity consulting and managed security services provider, faced challenges with a highly manual and disconnected process for managing client programs. Using spreadsheets made it difficult to track data across hundreds of controls, show value to clients, and upsell them to full programs. To overcome this, they partnered with Apptega and implemented its platform.

By adopting Apptega, CyberSecOp consolidated its data environment into a single platform, enabling real-time visibility and progress reporting. This solution provided a clear way to demonstrate value and ROI to clients, leading to a 260% increase in client retention. Furthermore, the ability to upsell clients into full programs dramatically improved, with program adoption jumping from 25% to 90% of clients.

CyberSecOp