Case Study: KLB Construction achieves digital transformation and boosts field productivity with AppSheet

KLB Construction How Apps Make Digital Transformation a Reality

KLB Construction is a family-owned heavy‑highway contractor based in Seattle (founded 1984, ~250 employees) that manages complex, distributed projects across the Pacific Northwest. Like many builders, KLB struggled with mountains of paper, siloed information, mobile field needs, and the buy‑versus‑build decision—off‑the‑shelf tools lacked the mobile fit and customization needed for strong field adoption.

KLB chose a no‑code approach with AppSheet, launching a Field Management hub in about a month and rolling out apps for daily reports, reimbursements, near‑misses, incidents and more. By delegating data ownership, enabling mobile/offline access and applying an “easier than paper” adoption rule, KLB gained real‑time visibility, cut hours of daily paperwork, improved safety reporting and compliance, and significantly boosted field and manager productivity while continuing to expand digitization (next: GPS truck tracking).

KLB Construction

Richard Glass

Director of Information Services