Case Study: BIOLASE achieves efficient mobile order-taking and streamlined sales reporting with AppSheet

How AppSheet Helped a Dental Laser Company Improve Its Sales Operations and Reporting

BIOLASE, a medical device company that makes dental laser systems, needed a more modern way to handle sales orders and reporting—their field reps were still using pen-and-paper orders and spreadsheets that didn’t render on mobile devices, and the small IT team lacked capacity to build a solution. This limited sales efficiency and didn’t align with the company’s high-tech image.

FP&A manager Robert Malak used AppSheet’s no-code platform to build mobile apps, including an order-taking app that lists products, pulls tax data, and integrates with Square for payments. The apps eliminated faxed paper orders, made reporting accessible on phones for executives, and streamlined sales operations and reporting.

Biolase

Robert Malak

Manager of Financial Planning and Analysis