Case Study: Reed achieves 20% IT cost reduction and 2,500‑tonne carbon savings with AppSense Performance Manager

Reed - Customer Case Study

Reed, a global recruitment and training group with over 4,000 employees across 11 countries, moved from distributed “fat” PCs and a server in every office to a centralized 64‑bit Citrix thin‑client blade environment to reduce costs and support overhead. However, unpredictable, resource‑hungry applications (notably Internet Explorer and Lotus Notes) could consume a blade’s capacity and render other users unproductive, threatening the planned operational and environmental gains.

Reed deployed AppSense Performance Manager to identify and cap hungry applications and optimize user environments, restoring consistent performance almost overnight and giving granular control over application resource use. The change enabled consolidation from 300 server locations to two data centers, cut server count by 450, replaced 5,100 PCs with Wyse thin clients, reduced IT operational expenditure by 20%, lowered carbon output by 2,500 tonnes, saved £100,000/year in electricity and won a City of London Resource Conservation Award.

Reed

Sean Whetstone

Head of IT Services