Case Study: Erste Bank achieves secure mobile working and improved user productivity with AppSense DesktopNow

Erste Bank - Customer Case Study

Erste Bank, one of Austria’s largest banking groups, and its IT arm s IT Solutions faced rising numbers of mobile and home-office users across a complex Citrix XenApp landscape spanning many locations. They struggled with unreliable roaming profiles that caused profile corruption and loss of personalization, plus strict security requirements and growing support costs as users accessed desktops from varied devices and places.

s IT Solutions deployed AppSense DesktopNow to virtualize and centrally manage user settings, delivering a consistent desktop and application personalization across all access scenarios. The solution sped up logons, reduced support calls and costs, enforced granular security (disabling local drive mapping, applying proxy rules, and preventing unauthorized apps via Trusted Ownership) and improved Citrix capacity, performance and stability while enabling support for mobile devices.

Erste Bank

Oliver Brückner

Windows Service Managements, IT Solutions