Case Study: The National Blood Service achieves centralized, secure desktop control and reduced costs with AppSense

AppSense delivers on life-critical challenge

The National Blood Service (NBS) provides a life‑critical blood collection and distribution service across England and relies on the PULSE core blood management system. Faced with supporting legacy applications across a new WAN and managing more than 2,000 desktops, NBS chose a thin‑client (server‑based) strategy but worried that users could launch unauthorized or infected applications that would threaten server performance, security and service availability.

NBS deployed AppSense Application Manager across the thin‑client environment with centralized management. The solution automated policing of the desktop, prevented unauthorized applications, simplified license and upgrade management, and reduced desktop support overhead. As a result NBS strengthened protection for PULSE, lowered total cost of ownership and scaled AppSense licenses from 300 to 1,300 users to support broader rollout.

The National Blood Service

Neil Hogg

IT General Manager