Case Study: PRANA achieves automated order processing and better customer experience with APPSeCONNECT

PRANA - Customer Case Study

PRANA, a fast-growing organic and vegan food company in Canada, faced challenges with manually entering a huge number of sales orders and needed a complete, seamless integration between their SAP Business One ERP and Magento eCommerce platforms. To solve this, they turned to the vendor APPSeCONNECT for an iPaaS solution.

APPSeCONNECT implemented a uniquely designed business flow with a strong integration architecture, providing proactive support throughout the process. The solution automated their vital business processes, enabling real-time, bi-directional data exchange. This saved PRANA a lot of time and resources previously spent on manual data entry, improved customer satisfaction, and contributed to a perpetual rate of business growth.

PRANA

Erika Weihmayer

Information System Analyst