Case Study: Catrike streamlines eCommerce, ERP, and CRM integration with APPSeCONNECT

Catrike - Customer Case Study

Catrike, a designer and manufacturer of premium recumbent trikes, faced the challenge of integrating its Shopify Plus eCommerce platform, SAP Business One ERP, and Salesforce CRM. The complexities of their B2B model, including synchronizing customer group pricing and multiple product variants, required a seamless and robust data integration platform to streamline operations and manage their expanding business.

APPSeCONNECT provided the solution by integrating the three applications. The implementation automated the sync of critical data like orders, shipments, and customer information, which streamlined business processes and improved order accuracy. As a result, Catrike achieved a fully automated sync with less data redundancy, increased productivity, and enhanced customer satisfaction, supporting their perpetual business growth.

Catrike

Paulo Camasmie

Catrike