Case Study: Alterna Distribucija D.O.O. achieves 65% faster order fulfilment with APPSeCONNECT

Alterna Distribucija D.O.O. - Customer Case Study

Alterna Distribucija D.O.O., a leading distributor of computer hardware in Slovenia, faced significant operational challenges. Their business was hindered by manual data entry, duplicate records, and the inability to synchronize complex pricing rules between their Magento online store and Microsoft Dynamics NAV ERP system. This inefficiency in their sales and order fulfillment process prompted them to seek a solution from the integration vendor APPSeCONNECT.

APPSeCONNECT implemented a custom iPaaS solution to automate the bi-directional sync of data, including orders, customer information, and intricate pricing rules. This integration eliminated manual processes and ensured real-time data exchange between Magento and Dynamics NAV. As a result, Alterna optimized their order fulfillment cycle by up to 65%, achieved huge savings in time and resources, and ensured a perpetual rate of business growth through streamlined operations and increased customer satisfaction.

Alterna Distribucija D.O.O.

Marko Kuralt

Chief Executive Officer