Case Study: Swisscom AG improves mobile intranet access with Apps with love’s MIA app

Swisscom AG boosts mobile intranet access 5x with Apps with love

Swisscom AG, a major telecommunications provider, faced the challenge of engaging its increasingly mobile workforce, particularly employees in shops and service roles who rarely used laptops. To address this, they partnered with Apps with love to develop a native mobile application, MIA (My Intranet App), designed to deliver news and tools directly to mobile devices.

Apps with love implemented a comprehensive native app that provided core functions like news feeds and room booking, alongside smartphone-specific features such as personalized push notifications, an SOS button, and integration with Twint for badge top-ups. This user-centered solution, developed through close collaboration, resulted in a fivefold increase in mobile intranet access, 9,800 monthly active users, and over 4.5 million CHF in annual badge top-ups, significantly streamlining daily work for Swisscom employees.

Swisscom AG