Case Study: High Tech Communication Company reduces shipping costs and improves process control with Apps Associates

Communications Company Reduces Shipping Costs and Improves Process Control

High Tech Communication Company, a busy wireless and cable connectivity manufacturer, struggled with shipping operations that did not integrate with Oracle Applications. Their teams relied on multiple shipping-company systems, manual data entry, and an Access database, which made the process slow, error-prone, and costly—especially when incorrect account numbers led to about $30,000 in annual shipping mistakes.

Apps Associates implemented ShipConsole to create a single Oracle-integrated shipping platform with automated data entry, real-time shipment visibility, and cost-based carrier selection. With Apps Associates, the company eliminated costly manual errors, reduced shipping costs, improved customer updates, and redeployed staff so the shipping team was reduced by one third.