Appricotsoft
25 Case Studies
A Appricotsoft Case Study
The customer, Tiptip Sp. Z O.o, faced a challenge in Poland's service industry as the shift to cashless payments meant customers rarely carried coins or bills to tip staff like waiters and couriers. Existing digital solutions created friction by requiring app downloads or account creation. Appricotsoft was engaged to develop a seamless cashless tipping solution.
Appricotsoft built TipTip, a QR-powered platform that requires no apps or accounts for customers to tip. The solution allowed tips to be completed in under ten seconds using popular payment methods. This resulted in a 70% increase in cashless tips and over 5,000 daily tips processed, significantly boosting employee satisfaction and reducing turnover for businesses.