Case Study: Mendability achieves streamlined lead qualification and pre-enrollment with Appointlet

Mendability optimized their lead qualification and pre-enrollment process with pooled availability

Mendability, creator of Sensory Enrichment Therapy, needed a new scheduling solution after moving from Office365 to Google Calendar that could support pooled availability, manually confirmed meetings, and unique staff schedules for pre-enrollment and ongoing client sessions. They turned to Appointlet for a calendar-based booking tool to handle those specific requirements and integrate with their website and workflows.

Appointlet’s solution—an embedded “Book Now” button with a custom pre-enrollment link, pooled availability across staff, manual confirmation options, individual staff schedules, and payment processing for intensive assessments—streamlined Mendability’s onboarding and follow-up scheduling. As a result, Mendability has used Appointlet for over three years and processed more than 2,000 bookings since 09/2015, reducing booking friction and simplifying client qualification and payment.

Mendability

Kim Pomares

Co-Founder