Case Study: Cabanillas & Associates achieves 3,600+ bookings and streamlined multi-channel scheduling with Appointlet

Cabanillas & Associates developed a comprehensive, multi-channel scheduling solution

Cabanillas & Associates, P.C., a legal services firm with eight offices across New York, New Jersey and Connecticut, faced a high volume of consultation requests and a time‑intensive, phone‑based intake process — compounded by a client base that includes many non‑English speakers. To streamline bookings and improve accessibility, the firm set up an Appointlet account in February 2016 and began using the Appointlet scheduling platform.

Appointlet’s booking page and form centralized client intake and automated scheduling, and Cabanillas & Associates promoted the link across radio, their website, video, email and Facebook while tracking engagement analytics. The result: more than 3,600 meetings booked in about three years across eight offices, reduced manual work for staff, better access for non‑English speakers, and clearer data on which outreach channels perform best — all powered by Appointlet.

Cabanillas & Associates

Laci Texter

Account Manager