Case Study: Knovia improves attendance and saves admin time with Appointedd

Knovia saves half a day a week and boosts attendance to 71% with Appointedd

Knovia Group, a collective of leading education and skills specialists, faced significant challenges managing workshop bookings across its multiple brands. Their previous system, a complex mix of Microsoft Bookings, spreadsheets, and Outlook calendars, was error-prone and consumed a large amount of staff time for manual administration, causing confusion for learners and staff.

By implementing the Appointedd booking platform, Knovia centralized its scheduling and empowered learners to manage their own sessions. The results with Appointedd were substantial, including saving half a day per week in admin time and increasing average learner attendance from 60% to 71%. The solution provided real-time visibility and replaced complex manual processes, allowing staff to focus on delivering high-quality learning.

Knovia Group