Case Study: Charles Tyrwhitt boosts bookings and drives 11% of revenue with Appointedd

Charles Tyrwhitt boosts appointment bookings 48% with Appointedd

Charles Tyrwhitt, a globally recognised menswear brand, faced challenges with an outdated and manual appointment booking system. This created bottlenecks, delayed confirmations, and lacked real-time visibility, preventing them from delivering the seamless, premium experience their customers expected. They partnered with Appointedd to find a solution.

Appointedd provided a fully integrated and scalable scheduling solution that automated confirmations, provided powerful real-time reporting, and offered in-store booking tools for staff. This implementation helped Charles Tyrwhitt grow their online appointment bookings by 48% within three months. Appointments now drive 11% of the company's total revenue, and reporting time was cut from four hours to under thirty minutes.

Charles Tyrwhitt