Case Study: AppInstitute simplifies customer booking and scheduling with Appointedd

AppInstitute - Customer Case Study

AppInstitute, an online app-builder platform for small businesses, needed a flexible scheduling tool to manage support for customers across multiple departments and keep service efficient. They chose Appointedd’s booking apps and booking microsites to help customers book support sessions and demos.

Using Appointedd, AppInstitute gave each team member their own booking link tied to live availability, making it easy for customers to schedule demos and app reviews directly from email signatures. Appointedd also made it simple to add new staff and scale as the business grew, improving time management and customer support, though no specific numerical impact was provided.

AppInstitute

Mark Hopkinson

Head of Business Development