Case Study: Leicestershire County Council achieves an intuitive, accessible digital experience with Appnovation

User-centered design creating accessible results driven experience

Leicestershire County Council needed a county-wide online portal that was easy to navigate, reflected the county’s image, loaded quickly, and provided flexible content management with strong access control. Appnovation was brought in to deliver a user-centered digital experience, using a remotely hosted and managed Drupal CMS to support the council’s online services and improve accessibility for residents.

Appnovation implemented an intuitive integrated interface with multi-level access controls, a streamlined content management workflow, and a powerful search function connected to Apache Solr. The result was a more usable and easier-to-navigate website, faster and more relevant search results, improved content management flexibility, and on-site technical training to support the council’s team.

Leicestershire County Council