Case Study: National September 11 Memorial & Museum achieves secure, scalable platform stability with Appnovation Managed Services

National September 11 Memorial & Museum secures 10+ years of platform stability with Appnovation

The National September 11 Memorial & Museum (NSMM) needed a trusted digital partner to manage seasonal traffic spikes and maintain platform stability year-round. With limited internal capacity, the nonprofit required reliable infrastructure support from vendor Appnovation to ensure its site remained secure and cost-efficient.

Appnovation provided ongoing Managed Services, including Acquia monitoring, Drupal upgrades, DevOps, and payment integrations. This long-term partnership has kept NSMM’s platform stable, resilient, and mission-ready for over a decade, allowing the customer's team to stay focused on remembrance and public education.

National September 11 Memorial & Museum (nsmm)