Case Study: MetLife achieves faster insurance quote pre-qualification with Appnovation's Quick Predict Underwriting Tool

Ensuring an insurance giant’s customer experience keeps pace with it's customers' needs

MetLife, one of the world’s largest insurance providers, needed a faster way for its employees and field sales agents to quickly estimate insurance premium quotes for customers. The company turned to Appnovation to create a tool that could simplify and speed up the underwriting pre-qualification process across mobile and desktop devices.

Appnovation developed the Quick Predict Underwriting Tool (QPUT), a responsive mobile and desktop solution that uses a decision-tree questionnaire and backend logic to determine likely insurable premium levels. The result was a streamlined quoting process for MetLife’s agents, enabling quicker customer service and more efficient insurance sales support across tablets, smartphones, laptops, and desktops.

MetLife