Case Study: Cisco enhances its On-Demand customer experience with Appnovation

Cisco launches a mobile-friendly On Demand Solutions Center with Appnovation, cutting loading times and improving UX

Cisco needed to migrate a static HTML site for their On-Demand platform to a more robust, cloud-based solution. Their challenge was to create an engaging digital experience that improved customer satisfaction and supported problem resolution, requiring a fresh design with mobile optimization. Appnovation was engaged to provide strategy, design, and engineering services using Drupal.

Appnovation leveraged Cisco's existing server stack to build a superior PHP-driven site. The solution was responsively designed for mobile friendliness, multilingual capable, and featured drastically improved loading times and enhanced performance. This created a vastly upgraded user experience, allowing users to access information from a variety of devices.

Cisco