Case Study: National Instruments achieves end-to-end application and SaaS performance visibility with AppNeta

National Instruments Builds Long-Term IT Strategy With AppNeta

National Instruments (NI), a global supplier of test, measurement and control solutions with about 7,500 employees and $1.23B in revenue, was struggling with recurring application and network “fires.” As SaaS adoption grew across 115+ locations, traditional network tools only showed basic path health, were skewed by WAN accelerators or failed to run reliably, and couldn’t provide the end-user application visibility NI needed for fast root-cause analysis.

NI deployed AppNeta’s SaaS end-to-end path and user-experience monitoring and created an Application Performance Engineer role to bridge app and network teams. AppNeta delivered plug-and-play visibility—per-location app drilldowns, latency/jitter/packet metrics, URL and packet inspection—so teams could quickly pinpoint whether issues were network- or app-related. The result: immediate problems were resolved faster, the operations team now relies on AppNeta daily, and NI gained the dependable visibility needed to support SaaS migrations and more strategic, data-driven troubleshooting.

National Instruments

Joe Smitka

Application Performance Engineer