Case Study: GSE cuts warranty tracking time by 40% with AppMaster

How a System Integrator Built an Application for Warranty & Service Tracking on AppMaster.io Without Hiring Developers

GSE, a system integrator in Kazakhstan that supplies server and network solutions and manufactures computers and servers, was spending too much time and money maintaining an outdated warranty and service tracking process. Using Microsoft Excel for manual warranty registration, tracking, and customer support had become inefficient as production volumes grew, and the company needed a faster way to improve service without hiring developers.

With AppMaster, GSE built and launched a warranty and service management solution including a backend, web dashboard, client web app, and native iOS and Android apps, all integrated with internal systems. Customers can now scan serial numbers, submit support requests with photos and details, and get faster responses from service staff. AppMaster helped GSE cut warranty tracking and support time by 40%, reduce data errors, and continue improving the system every few weeks.

GSE

Dmitry Chumin

General Director