Case Study: WalkMe saves months of manual testing and increases visual test coverage with Applitools Eyes

WalkMe - Customer Case Study

WalkMe, the leading guidance and engagement platform, needed reliable visual validation for complex, interactive widgets across multiple browsers, resolutions and OSes. Their Java/Selenium test stack and an in‑house pixel-comparison tool produced brittle false negatives and couldn't scale, while manual testing was too slow to cover all product versions in a timely manner.

WalkMe integrated Applitools Eyes (wrapping the Java API into their Selenium/TeamCity pipeline in two days), using its human-vision algorithm to eliminate false positives and expand coverage from 3 to 10 browsers. The result: ~15,000 visual checkpoints weekly, test cycles shortened from weeks to 5–6 hours, a 20% increase in regressions/UI bugs caught pre-release, roughly four workdays saved per month (≈2 months/year), and much faster cross-team troubleshooting via cloud visual logs.

WalkMe

Nir Pinchas

Head of Test Automation