Case Study: ReNu Insurance Group achieves digital transformation and faster, more connected customer service with Applied Systems

ReNu Insurance Group Better connect throughout the entire insurance lifecycle

ReNu Insurance Group, a small agency headquartered in Juno Beach, FL, struggled with inefficient workflows and a legacy system that couldn't deliver repeatable processes or the instantaneous service modern customers expect. The agency needed digital technology to automate internal operations, improve insurer connectivity, and provide faster, more convenient service for clients.

Partnering with Applied, ReNu implemented Applied Epic as its management foundation and added Applied Mobile, CSR24, Applied Rater and IVANS Exchange to automate workflows, enable mobile access, broaden market visibility and streamline insurer communication. The result is a single view of the business, faster quoting and servicing, improved connectivity with carriers, and a digital customer experience that delivers greater efficiency, peace of mind and stronger client retention.

ReNu Insurance Group

Warren Cleveland

President & Owner