Case Study: Mercury Insurance saves 4,000+ staff hours and refocuses on selling insurance with Applied Systems (IVANS)

Mercury Insurance Spend more time on the business of selling insurance

Mercury Insurance, a Los Angeles–based carrier founded in 1962 with 4,300+ employees and 11 offices, needed an automated way to free staff time and gain a competitive edge by making it easier to do business with agencies and strengthening agency relationships to drive growth.

By implementing IVANS (Markets, Download and Exchange), Mercury automated agency connections, reduced paperwork, and improved policy data flows—saving an estimated 4,000+ staff hours per year. The solution streamlined communications and market placement, allowing Mercury to focus more time on selling insurance and expanding agency partnerships.

Mercury Insurance

Luis Rendon

Director, National Sales & Marketing Administration