Case Study: Fisher Brown Bottrell Insurance achieves connected, standardized workflows and 8.5% growth with Applied Systems' Applied Epic

Fisher Brown Bottrell connects its business through the cloud

Fisher Brown Bottrell is a 200+ employee insurance agency headquartered in Jackson, MS, with eight offices across the Southeast. After a recent merger the firm needed greater workflow consistency, advanced reporting and secure connectivity across remote locations, so leadership decided to move to a cloud-based management system to standardize operations and support growth.

The agency implemented Applied Epic hosted on Applied Cloud, along with Applied Mobile and Applied Rater, to centralize account data, enforce standardized workflows and provide real-time reporting and audit capabilities. The change improved E&O prevention and staff accountability, simplified onboarding and M&A integration, helped attract top talent, and supported an 8.5% growth rate while increasing profitability and operational agility.

Fisher Brown Bottrell Insurance

Tiffany Johnston

Technology Channel & Innovation Manager