Case Study: Burns Insurance Agency achieves cloud-based business continuity and operational efficiency with Applied Systems

Burns Insurance strengthens business continuity with the cloud

Burns Insurance, a 70+ employee agency with 15 rural offices across Wyoming and Montana, faced frequent environmental risks and the need to maintain business continuity for dispersed clients. The agency required a cloud-based management system that would let staff work remotely during local outages and standardize workflows across multiple locations to reduce errors and operational fragmentation.

Burns implemented Applied Epic hosted on Applied Cloud, leveraging Tier III+ data centers, automated backups, AES-256 data‑at‑rest encryption, and off‑hours maintenance. The single, secure data repository standardized workflows, reduced E&O exposure, eliminated the need for additional system administration hires, and improved productivity — giving the agency stronger continuity, tighter security, and measurable operational efficiency.

Burns Insurance Agency

Bob McIntyre

CIC IT, Training & Quality Assurance