Case Study: Contessa Limited achieves 24/7 access and enhanced business continuity with Applied Systems' Applied Cloud

Applied Cloud brings Contessa into the digital future

Contessa Limited is a small London-based insurance broker (founded 2003, two offices in different countries) that needed a cloud strategy to meet consumer expectations for 24/7 service and to support staff working across locations. With limited internal IT resources, the firm required reliable, secure access to client and policy information from anywhere and stronger business continuity protections.

Contessa migrated its broker management system to Applied Cloud and uses Applied Relay, gaining mobile, always-on access to documents and client data, automatic off-hours updates, and managed backups and security with 99.95% uptime. The move reduced IT overhead, enabled faster customer service from any device or location, and positioned the broker for improved performance and growth.

Contessa Limited

Sharon Slack

Underwriter