Case Study: WatchDox achieves faster, higher-quality mobile releases with Applause

WatchDox - Customer Case Study

WatchDox is an Israeli SaaS company (acquired by BlackBerry in 2015) that provides document-centric security for syncing, sharing and collaborating on sensitive files across mobile devices. As the product line and enterprise customer base grew, a small in‑house QA team struggled to keep up with rigorous quality standards across hundreds of device/OS/carrier combinations, forcing tradeoffs between speed and end‑to‑end testing.

To scale testing without slowing releases, WatchDox partnered with Applause for regression, exploratory and localization testing and broad device coverage. Using 10–15 external testers per cycle reduced regression time from over a week to just a few days, delivered ~150 testing hours in 72 hours, supported testing in 44 countries and more than 170 cycles, and helped WatchDox expand from one app to five—resulting in faster, higher‑quality releases, cost‑effective QA expansion and greater confidence to pursue bold business decisions.

WatchDox

Amir Rapson

VP R&D & Israel Site Manager