Case Study: Harry's achieves successful iOS app launch and faster release cadence with Applause

Harry’s - Customer Case Study

Harry’s, the direct-to-consumer shaving brand, needed to build its first iOS app but faced QA constraints: a small internal team struggled to pinpoint root causes of bugs, reproduce issues, and verify functionality across locations while keeping costs and headcount low.

Harry’s partnered with Applause’s crowdsourced testing community to run functional mobile tests (including narrated video captures) with testers across the U.S. and Canada. The partnership enabled reproducible bug reports, a successful iOS launch, faster releases, and a lean internal team that gained confidence knowing professional testers had validated updates.

Harry’s

Gemma Barlow

iOS Lead