Case Study: AngelOne achieves seamless onboarding with Applaud

AngelOne reduces onboarding enquiries by 80% with Applaud

AngelOne, a major Indian fintech company, sought to provide a best-in-class employee experience but faced significant HR challenges. Their department was understaffed, burdened by manual tasks, and relied on a fragmented, non-scalable technology stack of five separate systems. This led to information silos and a slow, confusing process for new hires. To address this, they partnered with Applaud and its creator platform.

Applaud rebuilt and automated ten key onboarding processes, including background checks and IT asset allocation, using its powerful workflow engine. The entire journey was rethought from the employee's perspective and housed within the Applaud platform. This solution delivered a highly personalized onboarding experience and yielded impressive results: an 80% reduction in onboarding enquiries, a 9.1 satisfaction score, and 12,000 tasks automated and completed.

AngelOne