Case Study: a largest furniture retailing company improves customer onboarding and product exploration with Appinventiv's IoT-powered kiosks

Largest Furniture Retailing Company - Customer Case Study

Appinventiv worked with a largest furniture retailing company to improve customer onboarding, product exploration, and marketing effectiveness. The company needed a more connected digital experience, and Appinventiv addressed this with an IoT-powered kiosk solution integrated with a custom ERP system.

Appinventiv implemented the kiosk-ERP platform across multiple stores, giving the retailer a stronger in-store digital touchpoint. The solution was deployed in 7+ IKEA stores and became a top marketing asset for the business, helping improve the overall customer experience and supporting data-driven marketing efforts.