Case Study: Polka Dots and Petticoats drives sales and customer engagement with AppInstitute

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Preview of the Polka Dots and Petticoats Case Study

Polka Dots and Petticoats - Customer Case Study

Polka Dots and Petticoats, a UK-based vintage clothing and homeware retailer, wanted a more affordable and accessible way to give customers mobile access to its online store and stand out from similar businesses on social media. Working with AppInstitute, founder Jackie built a custom app without needing technical expertise.

AppInstitute provided an easy-to-use app builder with drag-and-drop design, templates, push notifications, loyalty features, and analytics, helping Polka Dots and Petticoats launch an app that customers could shop from anytime. The app helped drive strong engagement, contributed to more than 7,000 downloads, supported regular customer use, and helped increase appointments and reduce booking inquiries after the company added Appointedd for real-time Dress Room booking.


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