Case Study: Mitsubishi Electric scales contractor certifications to over 52,000 training interactions each year with Appinium

Mitsubishi Electric scales contractor training to 52,000+ interactions a year with Appinium

Mitsubishi Electric, a leader in the HVAC industry, needed a centralized platform to manage services and data tracked within Salesforce that could scale across its multiple brands. Their key challenges included ensuring users saw relevant content and simplifying navigation for a portal with broad functionality. They partnered with vendor Appinium to implement its native Salesforce Enterprise Content Enablement Platform.

Appinium provided a solution that included Learning Plans for online courses, Media Playlists, and an eCommerce module for training registration and payment. This created a one-stop shop for contractors, distributors, and employees. As a result, Mitsubishi Electric scaled its contractor certifications to over 52,000 training interactions per year and saw a 230% growth in classes offered, supporting immense business growth.

Mitsubishi Electric