Case Study: Centric improves employee onboarding with Appical

Centric - Customer Case Study

Centric wanted a better way to onboard new employees that would provide the same core information to everyone, while still leaving more room for personal contact and interaction during the introductory meeting. The company needed a more modern, engaging approach that would help new hires feel at home faster and support both online and offline parts of the employee journey.

Appical provided Centric with an onboarding app that delivers information in a structured, interactive, and timely way through “story unlocking,” helping employees learn gradually after signing their contract. The solution made onboarding more consistent and scalable across locations and countries, supported the full employee journey, and freed up HR time for deeper in-person engagement. Centric reported that 4,300 employees worldwide, 600 new hires per year, 35 locations, and 10 active countries benefited from the app.

Centric

Ingrid Vlaming

Manager HRM