Case Study: Triad Retail Media achieves 30% faster processes and 40,000 fewer emails annually with Appian

Triad Retail Media - Customer Case Study

Triad Retail Media is a global leader in digital retail advertising, reaching over 150 million unique visitors a month and generating about $750 million in annual revenue. Working with some of the world’s largest retailers, Triad faced growing client demands but relied on email-heavy, manual transaction processes that lacked end-to-end visibility and the ability to scale quickly.

Using Appian, Triad launched a scalable, data-driven platform that streamlines workflows and provides complete visibility from advertiser contact through delivery and invoicing. The new system cut certain task times by 30%, eliminated roughly 40,000 emails from servers each year, and was designed and implemented in just three months.

Triad Retail Media

Rob Kane

SVP - Business Lead Walmart/Sam's Club