Case Study: T-Mobile achieves rapid nationwide service rollout and accelerated network densification with Appian

T-Mobile - Customer Case Study

T-Mobile, a leading communications and cellular provider known for engineering innovative wireless services, needed a low-code platform to enable rapid “test and learn” initiatives across the business with minimal upfront investment.

Using Appian’s low-code application platform, T-Mobile piloted new services including "T-Mobile Direct2You" to let customers upgrade devices at their preferred location. The solution launched in three weeks and scaled nationwide in under two quarters; Appian is also accelerating T-Mobile’s Network Densification efforts and streamlining wireline infrastructure to reduce system complexity and cost.

T-Mobile