Case Study: Sprint achieves rapid nationwide rollout and reduced systems complexity with Appian

Sprint - Customer Case Study

Sprint is a national communications services and cellular provider known for engineering innovative wireless technologies and serving brands like Virgin Mobile USA, Boost Mobile, and Assurance Wireless. Facing a need for rapid digital “test and learn” capabilities with minimal upfront investment, Sprint sought a low-code platform to accelerate new services and reduce development time.

Using Appian’s low-code application platform, Sprint piloted enterprise solutions including “Sprint Direct2You,” which brings the in-store device upgrade experience to customers’ homes or offices. The service launched in just three weeks and scaled nationwide in under two quarters; Appian is also helping Sprint speed its Network Densification program and streamline wireline infrastructure to reduce systems complexity and cost.

Sprint

Kathy Eichholz

Director, Information Technology