Case Study: sachcontrol (a Solera company) achieves faster, more accurate AI-driven property claims processing with Appian

sachcontrol - Customer Case Study

Sachcontrol, a Solera company and a B2B leader in property-damage and fraud detection serving more than 90 insurers across Germany, Austria and Switzerland, faced growing pressure to process large volumes of invoices, images and claim data quickly and consistently while improving service quality and efficiency.

Using the Appian low-code platform, Sachcontrol built an AI-driven claims management solution that combines OCR, image-vector matching and machine-learning repair estimates, with mobile photo uploads and cloud processing. The system accelerated end-to-end claims handling, delivered more consistent pricing regardless of staff experience, improved operational efficiency and reduced processing times — achieving a 99.7% customer satisfaction level.

sachcontrol