Case Study: United States Department of the Treasury (Office of the Comptroller of the Currency) achieves streamlined, secure personnel administration and faster onboarding with Appian

Office of the Comptroller of the Currency Personnel Administration and Security System

The Office of the Comptroller of the Currency (OCC), a Treasury agency that regulates national banks, relies on rigorous investigations and background checks for employees and contractors who handle high levels of public trust. OCC’s legacy approach—disconnected spreadsheets and databases—could not keep pace with growing regulatory and technical complexity, creating inefficiencies and risks in onboarding, offboarding, security processing, and audit readiness.

OCC implemented the Appian-based Personnel Administration and Security System (PASS) to consolidate and automate security workflows, integrate multiple systems (Remedy, data warehouse, OPM PIPS, GSA USAccess, etc.), and provide a central record for personnel and contractors. The result: faster, more secure onboarding, elimination of redundant data entry, stronger PII protections, improved reporting and budgeting, better audit compliance, and a solution delivered on time and on budget.

United States Department of the Treasury