Case Study: Merck & Co. achieves end-to-end product lifecycle visibility and faster delivery of medicines with Appian

Merck & Co. - Customer Case Study

Merck & Co., a global pharmaceutical leader with about 69,000 employees in more than 140 countries, needed better ways to manage research‑intensive processes and regulatory information. Outdated systems and disparate point solutions prevented end-to-end product lifecycle management and limited visibility across teams.

Using the Appian Platform, Merck consolidated legacy systems and information into a single case management solution with a complete, natively mobile view of data. By replacing roughly 10 disparate IT systems, employees now have better visibility and spend less time navigating technology and more time advancing important medicines to the people who need them.

Merck & Co.

Chris Lee

VP of Global Regulatory Affairs Operations