Case Study: Leading International Clinical Trial and Health Data Company achieves 15% faster clinical trials and automated global compliance with Appian

Leading International Clinical Trial and Health Data Company - Customer Case Study

A leading international clinical trial and health data company with 50,000+ employees running more than 900 trials a year faced slow, manual study start-up and tracking processes. Regulatory and legal compliance varied by country and site, requiring heavy manual effort across multiple systems and spreadsheet-driven updates, which made planning, multi‑site monitoring, and overall trial execution cumbersome.

They adopted the Appian low-code platform to automate and standardize workflows, provide on‑demand process tracking, and tailor processes to regional regulations. The transformation cut trial completion time by 15% and delivered automated site-level tracking, improved oversight, traceability and auditability, reduced costs, better quality, enhanced employee and customer experience, and measurable metrics to support continuous improvement.