Case Study: Large Multinational Pharmaceutical Company achieves scalable, automated R&D and increased visibility with Appian

Large Multinational Pharmaceutical Company - Customer Case Study

A large multinational pharmaceutical company’s Shared Services team designs, executes, and analyzes experiments for organizations across the enterprise. They relied on Excel-based tracking and management, which caused data availability and accuracy issues, lacked scalability, and created poor visibility and automation—resulting in thousands of wasted hours.

Appian helped digitize and modernize work capture, work-in-process management, and reporting on a single platform. The solution streamlines and automates processes, increases managerial visibility for better decision-making, and unifies data and process to ensure experiment results are properly utilized, significantly reducing wasted hours and improving scalability.