Case Study: Large Multinational Pharmaceutical Company achieves 80% faster clinical trial start-up (20 → 4 days) with Appian

Large Multinational Pharmaceutical Company - Customer Case Study

A large multinational pharmaceutical company with more than 100,000 employees in over 100 countries, focused on researching and developing new drugs, needed to accelerate its global clinical trials processes. Running hundreds of trials across products, stages and sites, with multiple investigators and varied regulatory filings, the company faced slow study start-up times that threatened time-to-market and patent windows.

The company implemented Appian across clinical processes — including Form‑1572, global CRO contract management, and study start‑up — to create a unified view of which products are being tested where, trial stages, and regulatory filing status across countries. The platform reduced submission time for start‑up documentation from 20 days to 4 days, speeding trial initiation and supporting faster time‑to‑market.