Case Study: EDP Renewables North America achieves $100M+ in captured issue value and streamlines operations with Appian's COBRA platform

How EDP set up a dynamic case management system for turbine issue management, delivering $100M ROI in 9 months

EDP Renewables North America (EDPR NA) is a Houston‑based developer, owner and operator of 28 wind farms and the third‑largest renewable energy company in the U.S. Faced with widely dispersed assets, rapidly evolving turbine technology and tight market pressures, EDPR NA needed a way to prioritize performance issues, coordinate specialized teams across locations, retain technical knowledge, and schedule dynamic maintenance more efficiently.

EDPR NA built COBRA on the Appian BPM platform to deliver Dynamic Case Management: issues are scored 1–1000 for objective prioritization, cases enable structured cross‑department collaboration, and all solutions are centralized into a searchable knowledge base accessible via mobile and social tools. In the first nine months COBRA captured over $100M in issue solutions, logged 3,000+ file accesses, and scaled into nearly two dozen Appian apps touching 80% of North American staff. The program also achieved rapid deployments (weeks to months) and recurring annual savings of about $400K from custom apps and productivity gains.

EDP Renewables North America

Stephan Blasilli

Corporate Development Manager