Case Study: Large Multi‑National Pharmaceutical Company achieves harmonized global clinical operations and up to 60% faster study start‑up with Appian

How can you harmonize clinical operations across multiple geographies and systems

A large multinational pharmaceutical company with more than 100,000 employees operating in over 100 countries faced largely paper-based clinical processes, fragmented legacy trial systems, and a global risk of missing strict, country-specific filing deadlines. The organization needed to converge clinical operations across geographies and systems onto a single platform to speed submissions and time to market.

Using Appian’s enterprise platform to standardize and automate clinical workflows (including Form‑1572, global CRO contracting, and study start‑up), the company unified data, increased transparency, and enforced compliance. Results included a 60% reduction in start‑up cycle times, a 32% reduction in end‑to‑end cycle time, CRO contract cycles cut by over 50% to about 60 days, study start‑up shortened from six months to as low as two weeks, and regulatory compliance exceeding 99%.