Case Study: Bankhaus von der Heydt achieves 10x faster fintech product delivery and sub‑10‑minute onboarding with Appian

Bankhaus von der Heydt - Customer Case Study

Bankhaus von der Heydt, a Munich-based private bank founded in 1754, expanded from traditional wealth management into institutional asset servicing including blockchain and cryptocurrency offerings. The bank struggled with legacy systems that slowed application development, delivered poor user and mobile experiences, and gave limited visibility across products and projects for reporting, compliance, and risk management.

Partnering with Appian, the bank automated back-office operations and integrated core banking, brokerage, crypto services and KYC into a single platform, plus exposed data APIs for professional clients. The result: customizable partner solutions built in a day, customer onboarding cut from a week to under 10 minutes, 10x faster product delivery, higher conversion rates, lower operational costs, and scalable growth without adding headcount.

Bankhaus von der Heydt