Case Study: Aon achieves faster, more efficient reinsurance claims processing with Appian

Aon deploys claims workflow in 8 weeks with Appian

Aon, a leading global professional services firm, faced a complex challenge in transforming and centralizing its reinsurance claims operating model. Traditional development methods lacked the speed and capacity needed for this transformation. They turned to Appian, utilizing The Appian Platform to digitize and automate their end-to-end processes.

Using Appian's low-code automation, Aon rapidly deployed a new claims workflow application, leveraging prebuilt plug-ins and API integrations. This allowed Aon to seamlessly combine previously siloed data and legacy logic. The solution from Appian enabled increased operational agility, effective process measurement, and allowed staff to shift focus to higher-value client advocacy and service delivery.

Aon