Case Study: Yodha increases subscribers with AppFollow

How Yodha services use AppFollow to increase their number of subscribers

Yodha, an astrology services app developer, needed a better way to manage app store feedback and protect its subscription growth. Its support team’s key goals were to win new subscribers and encourage repeat customers, while maintaining a strong public reputation across the App Store and Google Play Store.

To address this, Yodha used AppFollow’s App Review Monitor Tool and API to route app store reviews into its existing CRM and prioritize featured reviews for faster responses. With AppFollow, Yodha now replies to over 60% of reviews and achieves a 100% reply rate for featured reviews, improving customer service visibility and helping support conversion to downloads and purchases.

Yodha